TICKET HOURS AND LOCATIONS
To renew your Knighthawks season tickets, or to make individual, group, and corporate ticket purchases, please contact the Knighthawks Ticket Office at (585) 454-4295
Knighthawks ticket representatives are available to discuss seating locations, group events, and corporate outings, while offering the best available pricing.
Fans may also purchase tickets at the Blue Cross Arena Box Office during the following times:
Monday - Friday: 11:00am – 3:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed (Unless event is scheduled)
Monday - Friday: 11:00am – Halftime
Saturday: 10:00am – Halftime
Sunday: 12:00pm – Halftime
*Closed - Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Memorial Day and Labor Day (Unless Event is Scheduled)
*Discounts available in-person only at the Blue Cross Arena Box Office or
Rochester Knighthawks office. All Ticket Sales are Final. No Refunds. No Exchanges.
SEASON TICKET EXCHANGES
As an added perk for becoming a Rochester Knighthawks Season Ticket Holder, the Rochester Knighthawks have created the best ticket exchange policy in all of sports. All unused season tickets from past or future regular season games within the same season are exchangeable in-person at the Blue Cross Arena Box Office for a game of your choice. This means that if you were unable to make a game earlier in the season for any reason, you can exchange that unused season ticket at the Blue Cross Arena Box Office for any game during the remainder of that same season. Also, if you know in advance that you cannot make a game date for any reason, you can exchange your ticket(s) for any other game within that same season. All season ticket exchanges are for a ticket of equal or lesser value and are subject to availability. The Knighthawks reserve the right to withhold any exchanges. Exclusions and limitations may apply.
GOLDEN RULES FOR SEASON TICKET EXCHANGES
1. All unused season tickets (both prior to or after the printed game date) are exchangeable for a ticket of equal or lesser value throughout the same regular season. All ticket exchanges are subject to availability. The Knighthawks reserve the right to withhold any exchanges. Exclusions and limitations may apply.
2. Once exchanged, a season ticket cannot be exchanged again (signified by a $0 face value on the ticket).
3. Season Tickets are not exchangeable for Party Decks, Private Suites, or promotional ticket offers.
*All Season, Single Game, Group, Party Deck and Suite Ticket Sales are Final. No Refunds. No Exchanges.